Have Questions?

Frequently Asked Questions

1. What types of cleaning services do you offer?

We provide a wide range of cleaning services including residential cleaning, office cleaning, commercial cleaning, house cleaning, window cleaning, bedroom cleaning, and specialized resident cleaning. Each service is tailored to meet your specific needs.

2. How do I schedule a cleaning appointment?

You can schedule an appointment through our website by using the booking form, or by contacting us directly via phone or email. We will confirm your appointment and provide any additional instructions.

3. What areas do you serve?

Advanced Janitorial serves multiple locations, including Wisconsin Rapids, WI, Lufkin, TX, and surrounding areas. Please contact us to confirm service availability in your specific location.

4. Do I need to be home during the cleaning?

It is not mandatory for you to be home during the cleaning. However, we recommend being available for the first visit to discuss your requirements and access arrangements.

5. What should I do with my valuables and fragile items?

Please secure any valuables, fragile items, or personal belongings prior to our arrival. While our team takes care during service, we cannot be held responsible for items not secured or disclosed beforehand.

6. What cleaning products do you use?

We use professional-grade cleaning products that are safe, effective, and environmentally friendly whenever possible. If you have specific preferences or allergies, please inform us prior to service.

7. What is your cancellation and rescheduling policy?

Clients may cancel or reschedule services with at least 24 hours’ notice. Cancellations within 24 hours may incur a service fee. Emergencies or unforeseen circumstances may require rescheduling from our side, with prior notice whenever possible.

8. Are your cleaning services insured?

Yes, Advanced Janitorial maintains insurance coverage for professional cleaning services. While we take every precaution, pre-existing damage or undisclosed items are not covered. Claims should be reported within 48 hours.

9. How can I contact Advanced Janitorial?

You can reach us via email at info@advjanitorial.com or by phone at +1(80) ***-****. Our office addresses are 1333 W Grand Ave, Wisconsin Rapids, WI 54495, and 690 Lone Star Rd #62 Lufkin, TX 75901.

10. Do you offer customized cleaning plans?

Absolutely! We tailor cleaning plans based on your specific requirements, frequency, and property type. Contact us to discuss a customized service plan that fits your needs and budget.

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